FAQ

What are your signs Made from?

Our signs are produced with 2 types of lumber. The "backs" or what your print is actually printed on is HDF Fibre board. The frame is New Brunswick harvested pine finished in a dark walnut stain. All of our prints are applied using paint, we don't play around with stickers.

I ordered an item to be shipped, When will I receive my product?

Because each Birch Corner Piece is made in house, our turn round time is approx. 48 hours to prepare shipping of your products. You will receive a tracking number when your item ships. 

I ordered a product for pick up, when will my item be ready for pick up?

Your product will be ready for pick up with in 24 hours after you receive you/re order confirmation email.

Can you make me something special?

Of course!! All of our pieces are special. However we do not offer any sort of customization or personalization. In order to manufacture and keep up with our customers currently we can not offer this service at this time. 

My order was damaged, what do I do now?

First of all, I am extremely sorry this happened to you. I can assure you that we take great pride in the work we do at Birch Corner. Unfortunately sometimes during shipping things happen. Please contact us with your order number and we will take all possible measures to make this right and you happy!

I received and I love it! But how do I hang it?

This is one of our most asked questions. Each framed Birch Corner piece has attached picture hangers or eyelet hangers. If your piece has a hanger, a small finishing nail or push pin will do the trick. If you are worried about damaging your walls I recommend command strips. Our 1 board signs are meant to lean rather than hang, therefore these pieces will not include a hanger. 

Why is Birch Corner So AMAZING?

I'm really not quite sure. Probably because we are such nice people who passionately love what we do. 

If you have any other questions don't hesitate. Click "Contact Us" and send us a message I will do the best I can to answer any questions you may have.